Frequently Asked Questions

How Long Does it Take for My Order to Ship?

Items usually take 3-10 business days to ship. Our business days are Tuesday-Friday. From there items take 1-4 business days to get to you through USPS.

Will Tooth Gemz Harm My Teeth?

No. All materials are Dental Grade and Dentist approved! It is made specifically for your tooth and it will not cause any harm to your tooth. Mild and temporary sensitivity may occur. But, because these materials are dental grade, they contain chemicals that can cause harm when used improperly or on any part of the body that is not the tooth! Our resin and gel should only touch the tooth, and should avoid all contact with gums or other mucus membranes. Please refer to the instructions on the kit for all care and warnings.

How Long Do My Tooth Gemz Last?

Tooth Gemz are temporary! They can last anywhere from the time of application until it falls off or is removed, up to 2 weeks. This is sometimes shorter, and sometimes longer! If you pick and play with it, it can fall off sooner! 

As our teeth come in different textures, shapes, and sizes, results vary and we cannot guarantee everyone will have the same results. You may not have the same result as your friends.

Can I Reuse My Tooth Gemz?

Our Nailz and Gemz kits is meant to be used once. You cannot reuse gems once they come off. To make the most out of your Tooth Gemz kit and prolong your resin, store it in a dark cool place, away from UV light and sunshine.

How Do I Remove my Tooth Gemz

DIY Tooth Gemz are super easy to remove! If it does not come off on its own within 1 to 2 weeks, just pick it off using your nail, or even a tweezer. You can also slide a piece of floss in between your tooth and the Gemzeez. If you feel a little resin or gem backing is still on your tooth, take your finger nail and you should be able to scratch it off.

Does Applying Tooth Gemz Hurt?

Not at all! Applying a DIY Tooth Gemz is a painless process. It’s really fun, and easy to do! Mild and temporary tooth sensitivity might occur after application. Similar to a sensation you might experience after whitening your teeth or brushing with whitening toothpaste.

I Have a Question About my Order, How Do I Get In Contact?

You can DM @NAILZANDGEMZ on IG at anytime. Please include order # and name on the order.


You can email  at anytime. Please allow 24-48 hours to receive a response! Please Note these response times may elongate through weekends and holidays.

Can I Change My Address on my Order?

We allow address changes before a product has shipped. When checking out, make sure you have your address correct! We are not responsible for any shipping deliveries for a change of address after a product ships, or incorrect addresses. 

Do you offer returns or refunds?

Due to the nature of the product, we do not accept returns, exchanges, or refunds. Although all sales are final we do allow customers to request to cancel all unfulfilled and unshipped orders for a full refund. If you wish to cancel or have any questions, please contact us at We will do our very best to meet your request, but we cannot guarantee. 

In the unlikely event that a product arrives not as described, we will only send replacements for damaged /missing products within 14 days of receipt of the package. Customer must provide photos of the issue. Please note, Nailz and Gemz reserves the right to refuse all returns.